At Cisco, we believe that complexity is the enemy of security. Organizations today face an overwhelming number of tools, threats, and processes, all of which can make it harder, not easier, to stay secure. When security is complex, it creates blind spots, wastes valuable time, and diverts critical resources. That's why we made it our mission to simplify and strengthen endpoint protection, empowering organizations to focus on what matters most: staying ahead of evolving threats.

But we didn't do this alone. Our customers guided us every step of the way.

Listening to Our Customers

We know that the best way to innovate is by listening to our customers, the ones who use our solutions every day.

They told us exactly what they needed to tackle their toughest challenges:

• Simplified workflows to reduce the complexity of managing endpoint security
• More effective threat detection and response, with fewer false positives
• Tools that are easier to use, more unified, and less burdensome for their teams

Next, we got to work by aligning our roadmap to address these priorities and consistently delivered improvements and new capabilities. Finally, we circled back with customers in a survey to gauge our progress in helping customers tackle these challenges. We're pleased to share that customers reported significant increases in their level of satisfaction with our product's ability to deliver security efficacy, simplified endpoint security and faster threat detection.

These improvements aren't just numbers. They represent the tangible difference our solutions are making in reducing complexity and improving protection for organizations worldwide.

How did we do it?

These improvements didn't happen by accident. They are the result of deliberate, strategic investments in innovation and a relentless focus on solving real-world challenges.

Sharper Threat Detection, Minimal Distractions

One of the biggest challenges in security is striking the right balance between detecting threats and reducing noise. False positives can overwhelm security teams, consuming valuable time and resources.

To address this, Cisco Talos doubled down on incorporating the latest threat landscape insights into Cisco Secure Endpoint detections, further strengthening our detection capabilities. Talos, one of the largest commercial threat intelligence groups in the world, has visibility into over 880 billion security events per day. By further leveraging Talos's unparalleled insights directly within our solutions, we've helped customers focus on what truly matters, while minimizing distractions. In fact, AV- Comparatives consistently assesses Cisco Secure Endpoint as havingLow or Very Low False Positivesin their Business Security Test.

Streamlined, User-Friendly Security Experience

Managing endpoint security shouldn't require a steep learning curve or a pile of disconnected tools. That's why we invested in creating a more user-friendly interface, standardized across Cisco Security products. This unified approach makes it easier for teams to manage their environments with confidence. Check out this recent webinar we've simplified our user experience to help you strengthen your security. We also expanded OS support for Cisco Secure Client, a unified agent that consolidates multiple functions into a single tool. This not only reduces tool sprawl but also lowers the complexity of managing endpoint security, saving busy teams time and effort.

Delivering Innovative New Capabilities

Innovation is key to staying ahead of the threat landscape. We've continued to evolve our product by introducing cutting-edge capabilities:

• Risk-based endpoint security prioritizes threats using the Cisco Security Risk Score, which evaluates severity, predictive models, and real-world attacker behavior
• Remote scripts to enable faster, more precise response by using Cisco Talos' curated catalog or your own custom scripts
• Asset-aware policy guidance that customizes security policy guidance and tuning recommendations based on the unique needs of your endpoints and organization

These innovations ensure that customers are not only protected but also empowered to act decisively when it matters most.

Why This Matters for Our Customers

Every improvement we've made is rooted in one goal: to make security easier and more effective for our customers.

These advancements have also driven tangible benefits for our customers, including increased confidence in their security posture. By listening to, and incorporating feedback, and aligning our strategy with their needs, we've built trust, and long-term value for our customers.

Looking Ahead

Looking ahead, we're committed to expanding our AI-driven capabilities, enhancing cross-platform integrations, and continuing to listen to our customers to drive security innovations that truly matter.

Because Secure Endpoint is a critical component of the Breach and User Protection Suites, we'll also continue to strive to simplify operations while increasing the depth of your defenses.

If you're ready to make security simpler, smarter, and more effective, let us show you how.

We'd love to hear what you think! Ask a question and stay connected with Cisco Security on social media.

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